Shipping Policy

Shipping, Returns & Refunds Policy

SHIPPING & HANDLING

Occasionally Conceive Plus offers shipping promotions, at which time customers receive FREE Shipping to addresses within the United Kingdom. These promotions may change periodically. To keep updated with our latest shipping promotions sign up to the Conceive Plus newsletter. We ship to most orders via Royal Mail.

Shipping & Handling Charges are as follows:

UK: FREE Delivery, Royal Mail Second Class + Delivery Confirmation within the UK

UK: Delivery options calculated at checkout

Europe: Delivery options calculated at checkout

International: Delivery options calculated at checkout

Tracking number and link is emailed after orders are shipped.

The processing time for orders is 1 day. After that, FREE Shipping delivery times within the United Kingdom is 3-6 days. All other delivery methods will display the estimated delivery times at the checkout. Please keep in mind that during holidays or new product promotions, this time may vary. Thank you for your patience and understanding.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transportation strikes or delays, nor any extra fees, customs or charges once the package has left the United Kingdom.  If you are unhappy with the delivery of your order, please contact the shipping company first.

Packages undeliverable will be cancelled and refunded once received and processed at our distribution centers less a £5 administration fee. 

PAYMENTS

We accept Visa, MasterCard, American Express, and PayPal. 

All prices are charged in Pound Stirling (GBP)

SUBSCRIPTIONS

Don’t run out of your Conceive Plus products when trying for a baby! Here at Conceive Plus we understand how important it is to be prepared and that’s why we offer our products on subscription!

You can either buy a product or buy a product on subscription. With a subscription, we’ll take care of shipping your products to you every month so you’ll never run out. You’ll get an email each month to let you know when it’s on the way and a tracking number so you can track it.

You can add different products to your subscription, and you can remove products whenever you want, it’s really easily.

When you conceive or stop trying, simply turn off the subscription. You control YOUR SUBSCRIPTIONS

RETURNS 

We do not accept returns, exchanges or refunds. 

Due to the personal nature of Conceive Plus and Sasmar products returns are not accepted. Please make your selection carefully, refunds cannot be provided in case you change your mind after purchase. For product related questions contact our friendly staff who will be happy to assist you. Your safety is important to us and we maintain strict quality assurance compliancy to ensure that only new sealed products are released from our facilities. In the unlikely event that you receive an item that does not meet your satisfaction, please contact us .

PRIVACY

We respect your privacy and we ship discreetly. Orders are packaged in standard brown cartons or standard shipping company packaging with no indication of the contents. We aim to provide you with the best products and the highest level of service. Orders are bound by our Terms and Conditions and Privacy Policy.

Policy updated 21 October 2019