Orders, Returns & Payments

Orders are automatically transferred from this website to one of our distribution centers closest to your address. Unfortunately once your order is placed on this website we are not able to cancel or change your order from processing. Please see our Shipping Policy
Returns and Refunds PolicyDue to the personal nature of Conceive Plus and Sasmar products returns are not accepted.Please make your selection carefully, refunds are not provided in case you change your mind after purchase. For product related questions contact our friendly staff who will be happy to assist.Your safety is important to us and we maintain strict quality assurance compliancy to ensure that only new sealed products are released from our facilities. In the unlikely event that you receive an item that does not meet your satisfaction, please contact us .When contacting us about a product please be sure to have the LOT and EXPIRY information and provide that to us. This information is unique to our products and is clearly printed on all product the packaging.
At Conceive Plus we offer FREE DELIVERY to all UK addresses by Royal Mail Second Class + Delivery Confirmation. We also provide live shipping options for you to choose the service type and estimated delivery day that suites you!Of course, we'll send you an email when it is sent so that you can track your order.Shipping times for FREE Shipping
UNITED KINGDOM2 - 5 days
EUROPE4 - 10 days
Note: All days refer to business days (Monday - Friday). Shipping companies do not process parcels during weekends.These time frames are provided by the shipping providers that we use. Sometimes, shipping times may extend beyond these expected time frames. However, your tracking link will always keep you up to date with where your order is in transit. Courier and overnight express options may also be available to you after entering your address at the checkout and will depend on your location.All our delivery services provide a quality service, if you are unhappy with the delivery of your order, please contact the shipping company in charge of shipping your order first.If you have contacted the shipping company and they have failed to resolve your issue please contact usRead our SHIPPING POLICY
At Conceive Plus we accept the following payment methods;
  1. Paypal
  2. Credit Card: Visa, MasterCard & American Express
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