What is your Returns and Refunds Policy?

Returns and Refunds Policy

Due to the personal nature of Conceive Plus and Sasmar products returns are not accepted.

Please make your selection carefully, refunds are not provided in case you change your mind after purchase. For product related questions contact our friendly staff who will be happy to assist.

Your safety is important to us and we maintain strict quality assurance compliancy to ensure that only new sealed products are released from our facilities. In the unlikely event that you receive an item that does not meet your satisfaction, please contact us .

When contacting us about a product please be sure to have the LOT and EXPIRY information and provide that to us. This information is unique to our products and is clearly printed on all product the packaging.